Privacy Policy

Ministry of Human Rights – Aden, Yemen
Website: mohr-ye.org
Email: info@mohr-ye.org

The Ministry of Human Rights – Aden, Yemen is committed to protecting the privacy of visitors and users of its website and to handling personal data and information collected through the website responsibly and for the purposes of the Ministry’s institutional and service-related work.

This page aims to explain how information is collected, used, and protected when you use the Ministry’s official website.

1. Scope of the Policy

This Privacy Policy applies to all visitors and users of the official website of the Ministry of Human Rights, and to all pages, forms, and electronic services made available through the website.

2. Information That May Be Collected

The website may collect certain information when it is used, including but not limited to:

Information voluntarily provided by the user when filling out electronic forms, such as:
- Name
- Phone number
- Email address
- Title of the complaint or report
- Content of the message or complaint
- Any files or attachments submitted
Technical information collected automatically when browsing the website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of the visit
- Cookies, where applicable

3. Purpose of Collecting Information

Information is collected and used for the following purposes:

Receiving and processing complaints, reports, and messages submitted through the website
Improving the level of services and content provided through the website
Communicating with the user when necessary regarding their request or complaint
Conducting administrative or technical follow-up on submitted messages and requests
Enhancing website security and protecting it against unauthorized use
Preparing internal reports and statistics to improve performance and services

4. Confidentiality of Information

The Ministry is committed to handling personal data and information submitted through the website with confidentiality and professionalism, and makes reasonable efforts to protect such information from unauthorized access, modification, disclosure, or destruction.

Information is used only within the scope of official and administrative purposes related to the nature of the service or request submitted by the user.

5. Disclosure of Information

Users’ personal information is not sold, rented, or traded to any third party.

The Ministry may disclose certain information only in the following cases:

If required by law or by an order from a competent authority
If disclosure is necessary to process the complaint or request in accordance with official procedures
If necessary to protect the Ministry’s or users’ legal, security, or administrative rights
If the nature of the report or complaint requires referral to a competent authority for follow-up

6. Complaints and Reports Submitted Through the Website

When using the complaints or reports form on the website, the user acknowledges that the information provided is accurate to the best of their knowledge and agrees that it may be used for the purpose of reviewing, assessing, and following up on the complaint or report by the Ministry or the competent authorities when necessary.

The Ministry handles this information confidentially, subject to the official, legal, or administrative procedures that may apply.

7. Data Protection

The Ministry seeks to apply appropriate technical and organizational measures to protect data and information stored through the website, including electronic safeguards, controls against unauthorized access, and measures to maintain the integrity of information.

However, the transmission of data over the Internet cannot be guaranteed to be 100% secure. Accordingly, use of the website and submission of data are undertaken with the user’s understanding of the technical nature of the Internet.

8. Cookies

The website may use cookies or similar technologies to improve user experience, facilitate website browsing, and understand how pages and services are used.

Users may adjust their browser settings to refuse cookies or to notify them when cookies are used, noting that some website functions may not operate fully in such cases.

9. External Links

The website may contain links to other websites belonging to third parties, partners, or related institutions.
The Ministry is not responsible for the privacy policies or content of those websites, and users are advised to review their privacy policies when visiting them.

10. Retention of Information

The Ministry retains information and data submitted through the website for the period necessary to fulfill the purposes for which they were collected, or as required by applicable administrative and official procedures.

11. User Rights

Users may contact the Ministry to inquire about their data submitted through the website, or request that it be updated or corrected where possible and in accordance with the nature of the service and the applicable procedures.

12. Amendments to the Privacy Policy

The Ministry reserves the right to amend or update this Privacy Policy at any time in accordance with technical, administrative, or legal developments.
Any amendment becomes effective from the date it is published on this page.

13. Contact Us

If you have any inquiries or comments regarding this Privacy Policy or the handling of data through the website, you may contact the Ministry through: